The short version: every order comes with a 30-day money-back guarantee. Try it. If it isn't for you, email us within 30 days of delivery and we refund what you paid for the atta. If something arrives damaged, wrong, or not at all, we replace it or refund it.

30-day money-back guarantee

Make a few rotis. If Atta Boys isn't for you, email hello@attaboys.com within 30 days of delivery with your order number and we refund what you paid for the atta. An opened bag is fine. You don't need a reason, and you don't need to mail flour back.

  • Covers orders shipped in the US and Canada, bought once or on subscription.
  • One guarantee refund per household. It's there so you can try the flour without risk.
  • Shipping charges aren't refunded under the guarantee. If the mistake was ours, see the next section: that one is refunded in full.
  • Free or gifted bags have nothing to refund.

Damaged, wrong, or missing

Email hello@attaboys.com within 14 days of delivery with your order number, what happened, and a photo (of the damage, or of the label if it's the wrong item). We'll replace it or refund it in full, shipping included. Your choice. Don't mail flour back across the country.

Something wrong with the flour

If the flour itself seems off (smell, texture, anything that isn't right), email us with a photo. We treat it as a damaged item and replace it or refund it in full.

Lost in transit

If tracking hasn't moved in 10 or more days, email us. We'll reship or refund, your call.

Subscriptions

Monthly subscriptions bill at the subscription price (15% off) each cycle until you cancel. Cancel any time before dispatch from the manage subscription link in your subscription emails, or by emailing us. If a cycle has already been charged, you get a full refund if the order hasn't shipped. Once it's shipped, it's a regular order and the 30-day guarantee above applies.

Refund timing

Refunds go back to your original payment method within 5–10 business days of approval. Some banks take a few extra days to show it.

Discount codes

Refunds are for the amount you actually paid. A code used on a refunded order isn't reissued.

How to start a claim

  • Email hello@attaboys.com from the address you ordered with.
  • Include your order number (it's in your confirmation email).
  • Say whether it's the 30-day guarantee or something went wrong. For damage or a wrong item, attach a photo.

Last updated October 3, 2026.